Saturday, June 14, 2014

Apple Starts Exchange Program for Old, Risky iPhone Adapters

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Apple is recalling power adapters sold in Europe and some parts of Asia and Africa after reports emerged that the devices were overheating and putting consumer’s safety at jeopardy.

The company released a statement on Friday, promising affected consumers new adapters in exchange for turning in old adapters. The faulty adapters were put together with the iPhone 3GS, iPhone 4 and iPhone 4S devices between October 2009 and September 2012. However, they were also sold as independent accessories. A total of 37 countries were affected.

Apple did not state what injuries, if any, were sustained by clients using the devices. A detailed list of impacted countries, together with France, South Africa and Vietnam, can be found in the announcement on Apple's website.

The precise model number for the adapter is A1300. Owners are expected to make an appointment with a local Genius Bar to exchange their adapters.

The number of adapters recalled was not presented.

Apple issued the following report about the adapter subject: "Apple has voluntarily introduced a program for customers to exchange the Apple 5W European USB Power Adapter which came with iPhone 3GS, iPhone 4 and iPhone 4S models through September 2012, because in rare cases the adapter may overheat and pose a safety risk. For full program details, visit "


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